WARRANTY INFORMATION

Obaku Harmony Watches have a 3 year International Warranty. This covers all parts except battery, crystal (lens), strap, crown, or bracelet.

For full details of the Guarantee see the enclosure supplied with all watches.

DELIVERY INFO

Once your payment has been processed watches are generally dispatched within 36 working hours. Please allow up to 7 days for receipt of your watch. If there is going to be a delay in dispatching your goods we shall contact you and give you the opportunity to revise your order or cancel part of it.

TERMS & CONDITIONS

RETURNS
Tabernus Ltd Guarantee


Standard Returns Procedure
If you are not 100% satisfied with your purchase, return the unused item(s) with all warranty papers receipt and original packaging etc, in it's original condition within 7 days for a refund, postage and packing not included.

It is understood that the customer is liable for postage costs in both directions. Postage is included in all watch prices at a charge of £6.50 per watch including VAT.

No exchanges

Due to the changing nature of our product range Tabernus Ltd cannot accept exchanges. If you have an item that you wish to return for another item, simply return the item to our distribution centre for a refund and then visit our website to purchase the new item that you want. Please note that it takes 10-14 days from receipt of your return to process your refund.

Obtain RT #
You must CONTACT US to request an RT and return instructions. Returns will not be accepted without an RT number or at our Colchester address.

Crediting Your Returns
Tabernus Ltd will credit your credit card account once the items are received. Although we have Tabernus Ltd customer service, please allow 10-14 days for credit to be given. Every credit card has different posting cycles; please allow 1-2 bills for your credit to appear on your statement.


Returning A Gift

If you are returning a gift, we can either refund the credit card that the purchaser used or we can issue you aTabernus Ltd gift certificate for the amount of the purchase less the postage. Simply specify how you want to handle your gift return when requesting an RT Number and we will take care of the rest.